Website Terms & Conditions

Last updated: 10 April 2025

Welcome to the Shadow Alchemy Coaching Academy website (“Website”), operated by Complete by Caitlin Pty Ltd (ABN 81 646 584 778), a company registered in Queensland, Australia (“we”, “us”, or “our”).

By accessing and using this Website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please discontinue use of this Website immediately.

1. Website Use
This Website provides information about our coaching philosophy, services, programs, and resources. All content is intended for general informational and educational purposes only. Use of this Website does not create a client-coach relationship.

You must be at least 18 years old to use this Website.

2. Intellectual Property
All content on this Website—including but not limited to text, graphics, images, videos, logos, and downloadable resources—is the intellectual property of Complete by Caitlin Pty Ltd, unless otherwise stated.

You may not reproduce, distribute, modify, transmit, or use any content from this Website for commercial purposes without prior written permission.

3. Disclaimers
While we share insights based on our experience in coaching, somatic work, and shadow work, the content on this Website is not intended as a substitute for professional mental health, medical, legal, or financial advice.

You acknowledge that:

+ We are not registered psychologists or therapists.
+ Results from any coaching-related content may vary from person to person.
+ Any use of the information provided is at your own risk.

4. Privacy and Data Collection
We collect personal data through:

+ Our mailing list and free resource sign-up forms,
+ Our contact form.

Information collected may include your name, email address, and any information voluntarily submitted. By providing your details, you consent to us storing and using your information in accordance with our Privacy Policy (insert actual link to your privacy policy page).

We use secure third-party platforms (such as ActiveCampaign, Thrivecart, Google Forms, or others) to collect and manage your data. We do not sell or share your information with unauthorised third parties.

5. External Links
This Website may contain links to other websites. We are not responsible for the content or practices of any third-party sites, and inclusion of these links does not imply endorsement.

6. Limitation of Liability
To the fullest extent permitted by law, we exclude all liability for any loss or damage (direct, indirect, or consequential) arising from your use of, or reliance on, this Website or its content.

We make no guarantees that this Website will be free from errors, viruses, or interruptions.

7. Changes to These Terms
We may update these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. Continued use of the Website after changes are made constitutes your acceptance of those changes.

8. Contact Us
If you have any questions about these Terms and Conditions, you may contact us at:

Complete by Caitlin Pty Ltd
Email: academy@shadowalchemycoaching.com
Registered in Queensland, Australia