PRIvacy Policy
Last updated: 10 April 2025
Complete by Caitlin Pty Ltd (ABN 81 646 584 778) (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you visit and interact with the Shadow Alchemy Coaching Academy website (“Website”).
By using our Website, you consent to the practices described in this policy.
1. The Information We Collect
We may collect the following personal information when you use our Website:
Your name and email address when you subscribe to our mailing list or sign up for a free resource.
Any information you submit via our contact form (such as questions or comments).
Technical data such as IP address, browser type, and browsing activity through analytics tools.
We only collect personal information that is reasonably necessary for our business functions and activities.
2. How We Collect Your Information
We collect personal information when you:
Subscribe to our newsletter or email list,
Download a free resource or sign up for a waitlist,
Contact us via the Website form,
Interact with us through social media, or
Use our Website, which may include cookies or third-party analytics tools.
3. How We Use Your Information
We may use the personal information we collect to:
Send you emails, updates, and free resources you’ve signed up for,
Respond to enquiries submitted via our contact form,
Improve our Website experience and offerings,
Monitor Website performance and usage via analytics.
You can unsubscribe from our emails at any time using the link provided in each email.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information. We may share your information only with trusted third-party service providers we use to operate the Website and communicate with you (such as ActiveCampaign, Thrivecart, Google Forms, or website hosting platforms).
We may disclose your personal information where required by law or if you violate our Terms and Conditions.
5. Data Storage and Security
We take reasonable steps to protect your personal data from misuse, interference, loss, and unauthorised access. Your information is stored securely and only accessible to authorised personnel.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Cookies and Tracking
This Website may use cookies or similar technologies to enhance your experience. You can disable cookies in your browser settings, though this may affect site functionality.
We may also use analytics tools (e.g. Google Analytics) to gather anonymous data on site traffic and usage patterns.
7. Access and Correction
You have the right to access the personal information we hold about you and request corrections if you believe it is inaccurate. Please contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact:
Complete by Caitlin Pty Ltd
Email: academy@shadowalchemycoaching.com
Registered in Queensland, Australia
